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FAQ

Earrings

For hygiene and safety reasons, earrings are non-returnable and cannot be exchanged. Please ensure you’re happy with your selection before completing your purchase. 

Processing & Shipping

Each order is handled with care! Please allow 3-5 business days for your order to be prepared and shipped.

Shipping to the UK is £2.99

Returns & Exchanges

For hygiene and safety reasons, earrings cannot be returned or exchanged. If you receive an item that is damaged or incorrect, please contact me so I can resolve any issues.

Custom Orders

I love creating something special just for you! If you’d like a custom design or a small change to an existing piece, please message me before ordering so we can chat about the details.

Handmade with Care

Every piece is handmade and packaged by me. Because of this, small variations may occur – that’s part of what makes each item unique and special.

Contact Details

eclipsedesignsltd@hotmail.com

Thank you!

Your support means the world to me. As someone managing both mental and physical health challenges, running Eclipse Designs is something I pour my heart into – and every order truly makes a difference.

© 2025 Eclipse Design LTD

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