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FAQ

Earrings

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For hygiene and safety reasons, earrings are non-returnable and cannot be exchanged. Please ensure you’re happy with your selection before completing your purchase. 

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Processing & Shipping

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Each order is handled with care! Please allow 3-5 business days for your order to be prepared and shipped.

Shipping to the UK is £2.99

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Returns & Exchanges

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For hygiene and safety reasons, earrings cannot be returned or exchanged. If you receive an item that is damaged or incorrect, please contact me so I can resolve any issues.

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Custom Orders

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I love creating something special just for you! If you’d like a custom design or a small change to an existing piece, please message me before ordering so we can chat about the details.

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Handmade with Care

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Every piece is handmade and packaged by me. Because of this, small variations may occur – that’s part of what makes each item unique and special.​

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Contact Details

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​eclipsedesignsltd@hotmail.com

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Thank you!

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Your support means the world to me. As someone managing both mental and physical health challenges, running Eclipse Designs is something I pour my heart into – and every order truly makes a difference.

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© 2025 Eclipse Design LTD

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